Terms and privacy

Terms of Use

By accessing or using the Basecraft mobile application, the Basecraft website, the Basecraft service, or any Basecraft application (including mobile applications) made available by Basecraft, Inc. (together, the "Service"), however accessed, you agree to be bound by these terms of use ("Terms of Use"). The Service is owned and controlled by Basecraft, Inc. (“Company"). These Terms of Use affect your legal rights and obligations. If you do not agree to be bound by all of these Terms of Use, do not access or use the Service.

Basecraft is a trademark and product of Basecraft, Inc. (“Company”), an Ohio corporation.

Company reserves the right to update and change these Terms of Use without notice. Any new features that modify, augment or enhance the Service shall be subject to the Terms of Use. Continued use of the Service after any such change constitutes consent to and acceptance of the Terms of Use regarding such change. Questions about the Terms of Use may be sent to hello@basecraft.com.

Account Terms and Usage

  1. Age. You must be at least 13 years old to use the Service. If you become aware of any user that is under the age of 13, please report the usage to hello@basecraft.com.
  2. Content. You may not post violent, nude, partially nude, discriminatory, unlawful, infringing, hateful, pornographic or sexually suggestive photos, text, videos or other content via the Service. You are solely responsible for your conduct and any data, text, files, information, usernames, images, graphics, photos, profiles, audio and video clips, sounds, works of authorship, applications, links and other content or materials (collectively, "Content") that you submit, post or display on or via the Service.
  3. Account Responsibility. You are responsible for maintaining the security of your account and password. Company cannot and will not be liable for any loss or damage from your failure to comply with security obligations. You are responsible for all content posted and activity that occurs under your account, even when content is posted by others under your account login and not on your behalf. You are responsible for reporting or removing abusive, offensive, defamatory or otherwise illegal content. Failure to uphold account responsibilities may result in termination of your account.
  4. Account Use. You must be a human in order to use the Service. Accounts may not be registered by “bots” or other automated means. To complete the registration process, you must provide your full legal name, a valid e-mail address and any other information requested by the Service. You are the only person permitted to use your login and a single login may not be shared by multiple people. By using the Service you agree to (i) provide true, accurate, current and complete information about your self as requested by the Service and (ii) maintain and promptly update such information to keep it true, accurate, current and complete. If you provide information that is false, inaccurate, outdated or incomplete, or Company has reasonable grounds to suspect that such information is false, inaccurate, outdated or incomplete, Company reserves the right to suspend or terminate your access to the Service and prohibit your future use of the Service.
  5. Account Deletion. You can delete your Basecraft account by logging into the Service and choosing “Delete Account” from the Settings. Basecraft is not responsible for any loss of data associated with account deactivation.
  6. Illegality. You may not use the Service or its payment service for any illegal purposes or in violation of any laws in your jurisdiction. All content posted on the Service must comply with U.S. copyright law. You must not defame, stalk, bully, abuse, harass, threaten, impersonate or intimidate people or entities.
  7. Alterations. You must not change, modify, adapt or alter the Service or change, modify or alter another website so as to falsely imply that it is associated with the Service, Basecraft or Company. You must not interfere or disrupt the Service or servers or networks connected to the Service, including by transmitting any worms, viruses, spyware, malware or any other code of a destructive or disruptive nature. You may not inject content or code or otherwise alter or interfere with the way any Basecraft page is rendered or displayed in a user's browser or device.
  8. Solicitation. You are not permitted to use the Service for solicitation or the advertisement of any products or services offered by you without the express written content of Company. You must not create or submit unwanted email, comments, likes or other forms of commercial or harassing communications (a/k/a "spam") to any Basecraft users.
  9. Overuse. Company reserves the right to temporarily disable your account if your usage significantly exceeds the average usage of other Service users. You will be provided notice prior to a temporarily disabling of the Service, except in circumstance where your usage level negatively impacts the performance of the Service and interferes with usage and performance for other Service customers.
  10. Charges. Yo agree that you are responsible for all charges or debts you incur through use of the Service.
  11. Entire Agreement. The Terms of Use constitutes the entire agreement between you and Company and govern your use of the Service. No prior or contemporaneous agreements are integrated into these Terms of Use. The Terms of Use supersede any prior agreements between you and Company, including, but not limited to, any prior versions of the Terms of Use.
  12. Transmission of Information. By using the Service you understand that through technical processes and transmission of the Service, your content may be transferred unencrypted and involve (a) transmissions over various networks and (b) changes to conform and adapt to technical requirements of connecting networks or devices.
  13. Non-US Users. If you are located outside of the United States, please note that the information you provide to us will be transferred to the United States, where laws regarding processing of personal information may be less stringent than the laws in your country. By using the Service and Services, you consent to this transfer. 
  14. Violation. Violation of these Terms of Use may result in termination of your Basecraft account. You understand and agree that Basecraft cannot and will not be responsible for the Content posted on the Service and you use the Service at your own risk. If you violate the letter or spirit of these Terms of Use, or otherwise create risk or possible legal exposure for Basecraft, we can stop providing all or part of the Service to you.

Liability

  1. Liability. Your use of the Service is at your own risk. The Service is provided on an “as is” and “as available” basis. Customer and technical support is only provided via email at hello@basecraft.com.
  2. Third Party. Company uses third party partners to provide necessary hosting, hardware, software, networking, and related services to run the Service. You agree that Company is not liable for any failure by a third party partner.

Payment Terms

  1. Payment for Features. Certain features of the Service, including event or league registration, may require you to pay fees. Before you pay any fees, you will have an opportunity to review and accept the fees that you will be charged. All fees are in U.S. Dollars and are non-refundable. This no refund policy applies at all times regardless of your decision to terminate your usage, our decision to terminate your usage and any disruption caused to our Service for any reason whatsoever.
  2. Refunds. Basecraft, at its sole discretion, may offer credits or refunds on a case-by-case basis; all credit and/or refund requests must be made within forty-eight (48) hours after registration. By using Service in association with a recreational sports team, league or sports events that you manage or own, or if you are a person responsible for collecting payment within a league or team, you agree to be bound by Basecraft’s Refund policy. By using Service, you agree that Basecraft is not liable for the failure of a league or team to provide an adequate or timely refund should one be requested.
  3. Service Fee. By using Service, you agree that Basecraft has a right to collect a 5% service fee for all payments processed by the Service.
  4. Authorization. You authorize Basecraft to charge all sums for registrations that you complete and services you select to the payment method specified in your account.
  5. Delinquent Accounts. If payment for purchases on your account is delinquent, your account information may be sent to a collection agency / debt collector and you may be subject to a collection action, and payment of collection related fees and costs.
  6. Taxes. All fees are exclusive of all taxes, levies or duties imposed by taxing authorities, and you shall be responsible for payment of all such taxes, levy or duties, excluding only United States (federal or state) taxes.

Service Modifications

  1. Notice of Service Modifications. Company reserves the right at any time to modify, temporarily discontinue or permanently discontinue the Service with or without notice to you. 
  2. Liability. Company shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.

Communications

  1. Push Notifications. When you install Basecraft on your mobile device you agree to receive push notifications, which are messages an app sends you on your mobile device even when the app is not on. You can turn off notifications by visiting your mobile device's "settings" page.
  2. E-mail. You agree that Basecraft may send you emails concerning products and services, as well as those of third parties. You may opt-out of promotional emails by following the unsubscribe instructions in a promotional email.

Termination, Content Removal and Account Termination

  1. Removal. Company has no obligation to remove any content from the Service. Nevertheless, Company reserves the right to refuse or remove any content that is posted to or available via the Service. Content and accounts that are unlawful, violate any party’s intellectual property or violate these Terms of Use, may be removed at Company’s sole discretion. Upon deactivation of your account, all content will be immediately inaccessible. Within 30 days, all of your account content will be permanently deleted from all backups and logs. Information cannot be recovered once it is permanently deleted. 
  2. Termination. Company reserves the right to terminate your account for violation of the Terms of Use. Verbal, physical, written or other abuse, including, but not limited to, threats of abuse or retribution, of any Company employee, officer or agent employed by or acting on behalf of Company will result in immediate account termination.

Copyright, Ownership and Advertisement

  1. Copyright. The look, feel and design of the Service is copyright Basecraft, Inc. All rights reserved. You may not duplicate, copy or reuse any visual elements, or any portion of the HTML, CSS or JavaScript without the express written consent of Basecraft, Inc. 
  2. Intellectual Property. Company claims no intellectual property rights over the material you post or provide to the Service. All materials uploaded remain yours.
  3. Reproduction. You are not permitted to reproduce, duplicate, copy, sell, resell, exploit or use for your own profit any portion of the Service without the express written consent of the Company. You may not modify, adapt or hack the Service. The modification of another web service so as to falsely represent association with the Service or Company is strictly prohibited.
  4. Content License. Basecraft does not claim ownership of any Content that you post on or through the Service. Instead, you hereby grant to Basecraft a non-exclusive, fully paid and royalty-free, transferable, sub-licensable, worldwide license to use the Content that you post on or through the Service.
  5. Advertisement. Some of the Service is currently supported by, or may be supported by in the future, advertising revenue and may display advertisements and promotions, and you hereby agree that Basecraft may place such advertising and promotions on the Service or on, about, or in conjunction with your Content. The manner, mode and extent of such advertising and promotions are subject to change without specific notice to you.

Warranties, Damages and Dispute Resolution

  1. Disclaimer of Warranties. Company makes no warranty that (i) the Service will meet your requirements, (ii) the Service will be uninterrupted, timely, secure or error-free, (iii) the results that may be obtained from the use of the Service will be accurate or reliable, (iv) the quality of any services, products, information or other materials obtained or purchased through the use of the Service. 
  2. Limitation of Liability and Waiver of Damages. Under no circumstances is Company liable for any damages arising out of, in connection with or relating to the use of or inability to use the Service, including any liability (i) as a publisher of information, (ii) for any incorrect or inaccurate information, (iii) for any unauthorized access to or disclosure of your transmissions or data, (iv) for statements or conduct of any third party on the Service or (v) for any other matter relating to the Service or any third party service. You expressly understand and agree that Company shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including, but not limited to, damages for loss of business, loss of profits, loss of goodwill, loss of use, loss of data, cost of procuring substitute goods or services or any other intangible losses, whether based on breach of contract, breach of warranty, tort or otherwise. The limitations and waivers set forth in the Terms of Use are fundamental elements of the basis of the bargain between Company and you. The information and services offered through the Service would not be offered without such limitations. 
  3. Indemnification. You agree to indemnify, defend and hold harmless Company, its affiliates and agents against all claims, demands, causes of action, losses, expenses, damages and cost, including any reasonable attorney fees, resulting or arising from or relating to you use or conduct on the Service, any activity related to use of the Service by you, any material that you submit, post or transmit through Service, your breach of the Terms of Use, your infringement or violation of any rights of another or termination of your access to the Service.
  4. Dispute Resolution. By using Service, you agree that the Service shall be governed by and construed in accordance with the laws of the State of Ohio in the United States, without regard to any choice of law provisions. You agree to submit to personal jurisdiction in the State of Ohio and further agree that any cause of action arising from or relating to the use of the Service or these Terms of Use shall be brought exclusively in the Federal or State Courts residing in Ohio.
  5. Failure to Enforce. Company’s failure to enforce or exercise all or any of the rights or provisions of the Terms of Use shall not constitute a waiver of such rights or provisions. 
  6. Severability. If any provision of the Terms of Use shall be deemed unlawful, void, or for any reason unenforceable by a court of competent jurisdiction, the validity and enforceability of any remaining provisions shall not be affected.

Privacy Policy

Basecraft is serious about your data. It's one of the main reasons we created our company. We’ll only ever access your account to resolve a technical difficulty - and of course, only with your knowledge and permission. We log access to all accounts by IP address, so we can always verify that no unauthorized access has happened for as long as the logs are kept.

The data we collect at Basecraft is used solely for good. We use data to research and analyze trends and actions to better understand how users are using Basecraft and to continually improve our service for you. Our privacy policy will help you understand what information we collect and how we use it.

Information we collect and how we use it

  1. Account information. When creating a new Basecraft account, you must provide your name, e-mail address, a password and your home city. You can then further personalize your account with additional information such as birthday, pronouns, interests, emergency contact information and more. This information is used to personalize your Basecraft experience account and when registering and participating in events or membership subscriptions. We may also use this information to communicate with you via push notification or e-mail to send you updates. E-mails and notices sent to you from Basecraft are considered part of the service we provide and you may not opt out of them at any time.
  2. Credit card information. Basecraft collects and stores billing address and credit card information or our third party payment processors may do this on our behalf. We use account data to administer accounts and keep track of billing and payments.
  3. Log data. When you use Basecraft, our servers automatically record information, which includes information that your mobile device sends whenever you are using the Basecraft app. This log data may include your IP address, your phone type and settings, the date and time of your use of Basecraft, information about your mobile configuration, language preferences, and cookie data.
  4. Device usage. We may collect information about the device you are using Basecraft on, including what type of device it is, what operating system you are using, device settings, application IDs, unique device identifiers, and crash data. Whether we collect some or all of this information often depends on what type of device you are using and its settings.
  5. Usage. We collect information about how you are accessing and using Basecraft, which may include, but not limited to, (1) administrative and support communications with us (2) information about your interests, (3) organizers, events or teams that you’ve created, and (4) actions such as RSVPs. We use this information to improve our service and user experience so we can continue to provide the best possible service to you.

Additional privacy information

  1. Law enforcement. Basecraft will not provide your data to law enforcement unless required by court order. We reject requests from local and federal law enforcement when they seek data without a court order. Unless we’re legally prevented from it, we’ll always inform you when such requests are made.
  2. EU-US Privacy Shield & US-Swiss Safe Harbor Policy. In compliance with the US-EU and US-Swiss Safe Harbor Principles, Basecraft commits to resolve complaints about your privacy and our collection or use of your personal information. European Union or Swiss citizens with inquiries or complaints regarding this privacy policy should first contact Basecraft at hello@basecraft.com. Basecraft further commits to refer unresolved privacy complaints under the EU-US and US-Swiss Safe Harbor Principles to an independent dispute resolution mechanism, the BBB EU SAFE HARBOR, operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit http://www.bbb.org/us/safe-harbor-complaints for more information and to file a complaint.
  3. Encryption. Basecraft usesSSL/TLS across our entire system to keep all connections secure. Your password is heavily encrypted in our database using industry standards. Our database backups are also encrypted. Data isn’t encrypted while it is live in our database so that we can access it for customer service purposes and live usage information, however, we secure your data when it is at rest. We do not store any of your financial data on our servers. All payment data is stored with our payment processing partner. More information on their security can be found here.
  4. Deleted data. When you delete your account, we’ll ensure that nothing is stored on our servers past 30 days. You can learn more about deleted data in the Terms of Use.
  5. Opting out. You may opt-out of third party cookies from Google Analytics by visiting https://tools.google.com/dlpage/gaoptout and following opt-out instructions. We do not currently recognize or respond to browser-initiated “Do Not Track” signals as there is no consistent industry standard for compliance.
  6. Children’s Information. Basecraft is not directed to children under 13. If you learn that a child under 13 has provided us with personal information without consent, please contact us.
  7. Changes to this privacy policy. We may change this policy from time to time, and if we make significant changes we will notify you. Other incremental changes will be posted to this page. If you continue to use Basecraft after changes are in effect, you agree to the revised policy.